50 States Movers

We secured this company for a cross country move from NC to TX, they quoted us one price 1200 but once our things were loaded the price changed 2800. Online and by phone we were quoted one price. Once they loaded our things on the truck the price changed. They acted like they gave us a "discount" once we called them on the original contract. Then Thy told us our stuff would arrive within fourteen days. That turned into 21 full days after giving us an original delivery date and changing it three times. They were Impossible to get a hold of. When they finally arrived the whole company was different so even though I secured a travelers check in order to pay for my services so that I would have a receipt. They informed me that they were a different company and I would have to cash the travelers check and get cash! Not even moving one item until I returned from the bank. DO NOT USE this company!

Service cost: $2400

When I was desperate to find the right movers for my move that time my father-in-law told me to assign them for the move and he also gave me their number. The same day I called 50 states movers  for a quote. They seemed to very confident and they do believed that they would be able to deliver me the best possible service. I liked their quote and assigned them for my move. They proved the decision right by providing an extraordinary move. They completed the move in no time and when I checked the inventory I noticed that all my belongings were in perfect shape and in proper order. I have never experienced such a great combination of speed and accuracy before using 50 states movers . I am very impressed with their service. So I am recommending!!

Service cost: $1875

The company was very friendly and helpful at the beginning of the moving experience. The salesperson gave me a $100 discount for being a teacher and quoted me $1700 for my move. I was pleased with the price and found it somewhat comparable. The driver picked up the furniture  when he stated he would and was in constant communication before the pick up. That was where the good news ended. The foreman at the job did not go over any possible extra costs at the beginning of the move. He directed his men to put the couch cushions in boxes, which I learned later I was charged $50 a piece for the boxes. These boxes also took more room on the truck which increased my cost to nearly THREE times the original quote. However, no one during this time informed me of any possible overage. When they left, I was in tears. I called a couple of days later to arrange a payment and was given bank account information for which I could wire money. When I called the bank to verify the business account (thankfully before I wired the money), the banker told me it was someone's personal account. I called back and asked for a manager who said it would be dealt with and gave me a legitimate account. After all of this, the movers took nearly a month to deliver my furniture. During this wait time, I called nearly every day, sometimes 10 times a day. No one answered the phone on most occassions. Some days, they would give me a date and time for delivery and then never show up. When they finally arrived, they gave 3 hours notice before dropping off my items. Some of my items were wet and dirty, and my $500 dining room table top is supposedly missing. I WILL NEVER USE MOVERS AGAIN, particulary not 50 States Movers, who swindle, lie and cheat their way to money.

Service cost: $3200

The salesman, Scott, was a very smooth talker, quoted a low ball price for loading, taking bed down, complete set up at the new place. The pickup was supposed to be on Thursday morning, they showed up after a 30 min notice on Wednesday afternoon. (They originally called and wanted to come at 11:00 at night to load and were refused.) The price has risen by almost 75% more than what was quoted. The furniture and boxes were guaranteed to be delivered on the following Monday by 12:00.  We had carefully planned the timing since it was close to Christmas.  Monday came no furniture no phone call, when we called them they claimed they ran into bad weather and would not be able to get there until Wednesday at 12:00 noon.  Wednesday came, no furniture, no phone call - we called around 5:00 PM and were told that the truck had broken down and been in the shop and they had just loaded our furniture back on and would be there Thursday.  Thursday came no phone call, no furniture - we called and the dispatcher, Justin, refused to call us back -  so we called the salesman Scott  who said there was nothing he could do about it and when we reminded him that he had promised to have the furniture there four days earlier he said "Stress kills, you should just chill out.", so we began to call from different phone numbers and finally got Justin - who said he was sick of us calling everyday - when we explained we were calling because no one was communicating with us - he became very beligerent and at first said he would give us the phone number of the driver, because we asked where our furnishings were - then he got mad and refused to give us the number.  A family member called back and Justin finally gave him the number.  The driver said the furniture would be delivered Sunday or Monday.  On Friday afternoon he called back and said he would be there first thing Sunday morning.  We had gone an hour and a half away to stay with family since we didn't have any furniture and asked him to give us notice when he was actually going to arrive because we needed to drive there.  On Saturday we got a call from the driver saying he would be there Sunday afternoon around 5:00 or Monday morning.  He finally came at 4:30 on Monday afternoon and said he couldn't get the moving van into the complex.  We had to go rent a U-Haul - he left and said he would be back after he made another stop.  We got the U-Haul and were back in just a few minutes - He didn't get back for two hours - the furniture was loaded into the U-Haul and he left.  We had to unload the U-Haul and take the furniture up several flights of steps.  We also had to hire a local man to help us take the furniture up the steps. This experience has been a nightmare.  We have NEVER dealt with a more unethical company. We have not yet inspected the items so we don't yet know if anything is broken, dirty or missing.

Service cost: $1750

Buyer beware..this is a very unprofessional company. I had to repair items or throw away items that were damaged.   The sales representative gave me a quote of about $1500 when the movers got there, the quote went up to $3500. The sales person claimed that he was honest and accurate; however, he did not take down the dimensions of my furniture and calculate costs by cubic feet.   The foreman who was handling my move got mad because I called him and was in another country. He told me to call him when he was up. I thought I was the customer and he was providing a service. The foreman was unprofessional. I would recommend any person doing a move use the Better Business Bureau's recommendations for movers.    .

Service cost: $3500

Please do NOT hire these people! When my husband and I hired them we talked to someone who barely spoke any English and gave us a price we thought was very doable and assured us not once but TWICE it would not hanged unless there was more things than we had originally said. Being in the delivery state I had my brother meet the movers to assure everything would go smoothly. My brother called to tell me that te movers said they were doubling the price because of double the items. We had less than 10 boxes, 1 tv, one dresser with mirror, nightstand, king size bed without headboard or footboard. Not that much at all. And exactly the amount of things we told them we had! When I called to inquire about doubling the original price, the man who again I could hardly understand decided to raise his voice and cuss at me before I told him he needed to tone it down before I spoke with his boss. Magic words: he became very nice and also assured me the price wouldn't change. Weird huh? So 2 days later they contact us to tell us our stuff is in Miami and well be here in key west within 2 days but they increased our price 400$. Didn't argue that because I just wanted my stuff. 2 days no stuff..assured it will be here in another two days. Then we were told our stuff was still in Atlanta due to a broken down truck?! I thought our things already made it to Miami!! Then we were told 2 days..no stuff again assured our things will be here in 2 more days. And they continued that until our stuff finally arrived on exactly the 21st day. They were very rude and frankly full of crap! I wouldn't recommend this company to my worst enemy!! I would have rather paid a little extra for someone honest and dependable than go this route ever ever again!

Service cost: $1225

The salesman was very friendly and quoted me the price of $800 for the move from a small storage unit. The move was scheduled for pick up on 2/17/2014 but mover vitale could not make scheduled time so u set it up for next day which Norman salesman assured me they would be there at 9:30am first pick up. The mover vitale was very rude and waited until my daughter left and signed inventory paper to call me and charge extra $400 stating I need moving boxes for items that are not in storage bins or boxes. I was very angry as to I know what I have in storage and their manager Nathan was very rude. They never issued a receipt or copy of inventory I called office several times and was told several excuses of delivery. They took my credit card information stating at pick up they will deduct half payment and the remaining balance via po money order at delivery. Manager Nathan was rude each time I called and couldn't give me a time or where my stuff was. Almost a month later they arrived with my things from a different driver and I was told they never took money off my credit card and if I don't pay driver $1200 cash right then he will take my items to a storage facility and I will have to pay them extra $2000 to get them back. They wouldn't let me view my items and at this point I needed the nightmare to be over so I paid the money. As they were moving my things inside my home many items were broken the boxes were wet and I noticed my fireplace big mirror and sectional was missing. They gave me the gate/screen to my fireplace ripped to shreds the mirror missing upholstered headboard broken and a vase that is vintage and family airloom was broken and I only had 4 pieces of it left for memory. Computer broken and wires hanging out and they telling me they don't have a fireplace or mirror on their list maybe it's in boxes. My dining room table is missing and 3 chairs, they only gave me 1 chair. The fireplace cost me almost $1000 and too big to be in a box my sectionial is missing but they gave me the cushions to it. I was told by the new driver Sean to call their office and request they email me a claim form. When I called the very rude manager stated it would be emailed by their insurance company shortly it is now 3/21/14 still no claim form and the only number they have is now being used as a fax. I'm seeking legal action against this company who according to their lic number is not the same name as the company on order form. They are bogus liers thieves and scam artist. Never again I just should've gotten a uhaul n did it myself . I want justice and bbb should shut them down this is ridiculous I can't stop crying.They broke my fish tank and stand and what all my things I did receive its severely broken and damaged.

Service cost: $1200